What's the difference between the standalone version and the community version?
The standalone version is for use by a single organization, to track charitable assistance within that organization. The community version allows for multiple organizations to share their assistance records.

What am I getting for $15 a month?
You get unlimited access for one agent in your organization. You also get secure, unlimited data storage for all your assistance history. And with the community version, you have the ability to collaborate with other organizations in your community.

I have more people in my organization that need access to CharityTracker. Can they share logins or do I have to get more?
We cannot allow people to share login access. Each person agrees to the Terms of Use to preserve the security and accountability of each agent using the system. Additional logins can be purchased at the rate of 1 login for $10/month. Just email us to upgrade your account.

What types of payment do you accept?
We accept Visa, MasterCard, American Express and Discover. We are currently working on accepting e-check payments.

Can we pay for CharityTracker a year in advance?
Yes, you can pay for a year in advance and receive a 10% discount.